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Privacy Notice - Orkney Museums Visitor Survey 2023

About this notice

This notice is to advise you (you are also referred to as the data subject) of how your personal data (information) will be dealt with (processed) by Orkney Islands Council and your rights in relation to the processing.

Orkney Islands Council is the controller of your personal information and decides the purposes for which your personal information will be processed. The Council’s Data Protection Officer is Gavin Mitchell, Head of Legal & Governance who can be contacted on 01856873535 or SPBS@orkney.gov.uk.

The information below provides you with details of:

  • why we process your personal information
  • what our lawful basis is for processing it
  • the types of personal information we hold
  • the length of time we will keep your information
  • who we will share it with.

What is personal data?

“Personal data” is information that can identify you, for example name, address, date of birth.

There is also another type of personal data which is called “special category personal data”. This is information which relates to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, sex life or sexual orientation.  We will not be collecting any special category information as part of this survey.

Purpose and Lawful Basis for Processing etc.

Why we process your personal information

Your feedback will be used to provide the Orkney Museums Service with up to date information on visitor experiences and details of who visits.

If we want to re-contact you for a specific purpose at a later date, we always ask your permission at the time you take part in the research, and will only contact you for that purpose.

 

Our lawful basis under the UK General Data Protection Regulation (UK GDPR) for processing

Consent – Article 6(1)(a)

Legitimate interest – Article 6(1)(f)

Public task / public interest – Article 6(1)(e)

 

Personal data provided by you when relevant

Name, Date of birth, Gender, E-mail address

 

Types of personal data not provided by the person to whom it relates

Not applicable

 

Source of personal data when not provided by the person to whom it relates

Not applicable 

 

Keeping and Sharing your Information

Type of Information

Completed survey responses

Length of time we keep your information

6 months

Organisations or individuals outwith Orkney Islands Council that we may share your information with

Information would be shared with the independent research consultancy : Paul Rhodes Consulting

 

Your Rights

You have certain rights in relation to how we process your personal information. These are listed below.

1. Right of access

You can make what is called a subject access request to us and are entitled to a copy of the information we hold on you

2. Right to rectification (correction)

We must correct without delay, any personal information we hold on you which is not accurate. If you think anything is wrong, you should contact us by post or e-mail, where possible by completing telling us what you think is wrong and why.

3. Right to erasure or restriction of processing

You have a right to request that we delete your personal information, but this will only be done when we are not legally required to keep it.

4. Right to object

You also have the right to object to the processing we carry out, if our legal basis for doing so, (see the ‘Purpose and basis for processing’ table above), is for carrying out a task in the public interest, exercising our lawful duty or we believe it is in our legitimate interests.  

5. Right to withdraw consent

Where we process your personal information for a particular purpose on the basis of your consent (see the ‘Purpose and basis for processing’ table above), you have the right to withdraw your consent. You can inform us of your wish to withdraw consent by contacting Orkney Islands Council on 01856873535 or SPBS@orkney.gov.uk.

The relevant personal data will be destroyed on receipt of the withdrawal of consent unless there is an overriding purpose for continued processing.

If you are unhappy in any way with how we have dealt with your information, you have the right to complain to the Information Commissioner.

The Information Commissioner can be contacted at:

The Information Commissioner’s Office – Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh
EH8 8FT

Telephone: 0303 123 1115

Email: scotland@ico.org.uk

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