Housing
This guide provides a wide range of housing information and options that are available in Orkney to help people in housing need make informed choices about their particular housing problem or issue. The guide is, however, also designed for those agencies in Orkney who provide housing information and advice. It aims to provide them with an accessible, reliable reference source that they can draw upon to help them to provide their customers with high quality advice.
How to use this guide
All Housing related pages can be accessed from the 'More pages in this section' menu.
2022 Housing Satisfaction Survey
Our housing satisfaction survey is now available for tenants in the 'Related Sites' section of this page.
The Scottish Social Housing Charter
The Scottish Social Housing Charter took effect on the 1 April 2012, was revised in 2017 and is currently undergoing a further review. The purpose of the Charter is to help improve the quality and value of the services that social landlords provide, and supports the Scottish Government's long term aim of creating a safer and stronger Scotland.
It will do this by:
- Stating clearly what tenants and other customers can expect from social landlords, and helping them to hold landlords to account.
- Focusing the efforts of social landlords on achieving outcomes that matter to their customer.
- Establishing a basis for the Scottish Housing Regulator to assess and report on how well landlords are performing.
This assessment will enable the Regulator, social landlords, tenants and other customers to identify areas of strong performance and areas which require improvement.
During 2021 the Scottish Government are reviewing the Charter with a view to implementing a revised Charter from April 2022. The current Charter will continue to apply until the Scottish Parliament approves a revised Charter.
A copy of the Charter is available on the Scottish Government’s website, a link to which can be found in the 'Related Sites' section of this page.
Housing Services Annual Reports
Housing Services Annual Reports can be viewed via the 'Related Links' section of this page.
