How we're performing

This document contains Orkney Islands Council’s annual performance report for 2023 to 2024, covering progress up to 31 March 2024 against the Council Plan 2023 to 2028. It explains where the £100.778 million budget came from and how it was spent, then reports on four priorities: growing the economy, strengthening communities, developing infrastructure and transforming the Council. It reviews 36 actions and 37 performance measures, covering areas including jobs, education, housing, transport, digital access, net zero and staff wellbeing.

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This document contains Orkney Islands Council’s annual performance report for 2022 to 2023, covering progress up to 31 March 2023 against the Council Plan 2018 to 2023. It explains the £92.616 million budget and reports on 81 actions across connected, caring, thriving and enterprising communities, and quality of life. Of these, 57 were complete, 14 on target, two had minor underperformance and eight were overdue or significantly underperforming, with unfinished work carried into newer plans.

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This document contains Orkney Islands Council’s annual performance report for the year ending 31 March 2022. It explains how the Council’s £91.206 million budget was funded and spent, and reviews progress on 81 actions covering transport, care, education, housing, the economy, the environment and quality of life. Of these actions, 39 were complete, 28 were on target, four had minor delays or problems, and 10 were overdue or had significant underperformance.

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This document contains Orkney Islands Council’s annual performance report for 2020 to 2021, covering progress against 69 actions in the Council Plan 2018 to 2023. It reports on five priorities: connected, caring, thriving and enterprising communities, and quality of life. The report explains how the £86.465 million budget was funded and spent, and shows the impact of COVID-19 on services. Of the actions, 20 were complete, 23 on target, 10 showed minor underperformance and 16 were overdue or significantly underperforming.

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This document contains the Orkney Islands Council’s progress report to 31 March 2026 against its 2023–2028 plan. It covers the economy, communities, infrastructure and Council services, using performance measures and project updates. Progress includes work on net zero, housing, education, transport, digital connections, local business and customer services. It also highlights challenges such as fuel poverty, housing supply, island connectivity, staff absence and some projects affected by cost, funding or delays.

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This document contains Orkney Islands Council’s progress report on its 2023–2028 Council Plan, covering performance measures and delivery projects. It reports work to grow the economy, strengthen communities, develop infrastructure and transform the Council. Key areas include net-zero plans, support for local businesses, education and care, housing, transport, digital connections, staff development and service improvements.

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This document contains Orkney Islands Council’s progress report to 31 March 2025 for its 2023–2028 plan. It reviews performance measures and delivery projects covering economic growth, stronger communities, infrastructure and council services. Key updates include progress on net-zero work, housing, education, transport, digital connectivity, local business support and staff development, while highlighting projects and targets that are delayed, at risk or need further work.

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This document contains Orkney Islands Council’s progress report for the 2023–2028 Council Plan. It reviews performance measures and delivery projects covering the economy, communities, infrastructure and Council services. Progress includes work on net-zero, local businesses, education, housing, transport, digital access and staff development, while some areas face delays, funding limits or performance concerns. It also explains the rating system used to show whether targets and projects are on track.

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This document contains the Orkney Islands Council’s progress report for its 2023–2028 Council Plan. It reviews performance measures and delivery projects across four themes: growing the economy, strengthening communities, developing infrastructure and transforming the Council. It covers work on net zero, business support, care and education, childcare, housing, transport, digital connectivity, harbours, staff development and service improvement, showing where progress is strong, where targets are at risk, and where issues or missing data remain.

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This document contains Orkney Islands Council’s performance monitoring report for the six months ending 31 March 2023. It reviews progress against the 2018 to 2023 Council Delivery Plan, covering transport, health and care, education, communities, economic development, housing, environment and Council services. Most actions are complete or on track, while others face delays or significant difficulties, including ferry services, airfield improvements, day care, school staffing and campsite development.

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This document contains the Orkney Islands Council Delivery Plan performance report for the six months ending 30 September 2022. It reviews progress across transport, health and social care, education, housing, economic development, environment, culture and Council services. Many actions are complete or on track, while others face delays, including ferry responsibility, day care, school staffing, sports, campsites, digital learning and property maintenance. Progress is shown using blue, green, amber and red ratings.

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This document contains the Orkney Islands Council Delivery Plan performance report for the six months ending 31 March 2022. It reviews progress across transport, health and social care, education, community services, the environment, housing, tourism and economic development. Actions are grouped by status: completed, likely to meet their targets, showing minor delays, or at significant risk of not meeting them. It also gives updates, target dates and reasons for delays.

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This document contains the Council Delivery Plan 2018 to 2023 performance monitoring report for 1 April to 30 September 2021. It records progress across 81 actions: 32 closed, three complete, 30 green, four amber and 12 red. It recommends closing three completed actions and extending target dates for eight others, including work on low-carbon energy, strategic investment, ferries, airfields, schools, waste and property maintenance. The report also outlines progress and risks across transport, care, education, communities, economic development and the environment.

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This document contains Orkney Islands Council’s performance report for the Council Delivery Plan 2018 to 2023, covering 1 October 2020 to 31 March 2021. Of 81 actions, 26 were closed, six completed, 23 were on track, 10 had minor delays and 16 faced significant delays. It recommends closing completed actions and extending target dates for projects including the North Isles Landscape Partnership, Kirkwall’s new care home, strategic investment, the Islands Deal and the biodiversity plan.

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This document contains Orkney Islands Council’s progress report on 81 actions in its 2018 to 2023 Delivery Plan, covering 30 September 2019 to 30 September 2020. It reports progress across transport, care, education, housing, the economy, culture, the environment and council services, including the impact of COVID-19. Eight actions were completed, 18 closed, 31 rated on track, and 24 showed some or significant delay; seven target dates are proposed for change.

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This document contains Orkney Islands Council’s 2023/24 Local Government Benchmarking Framework indicators not included in the Council Plan. It compares performance with 2022/23 across children’s, corporate, adult social care, culture and leisure, environmental, housing, asset and economic development services. It also covers financial sustainability and carbon emissions, including costs, service quality, satisfaction, income, reserves and recycling.

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This document contains the Orkney Islands Council’s 2023/24 performance against 18 local government indicators linked to its 2023 to 2028 Council Plan. It covers the economy, communities, housing and infrastructure, buildings, budgets and staff absence. Each indicator includes results, targets, trends and rankings against other Scottish councils, with notes explaining the data and areas for improvement.

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This document contains Orkney Islands Council’s 2022/23 Local Government Benchmarking Framework indicators not included in the Council Plan. It compares results with 2021/22 across children’s services, corporate services, adult social care, culture and leisure, environmental services, housing, economic development, financial sustainability and climate change. Indicators cover service costs, performance, satisfaction, employment, finances and carbon emissions.

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This document contains Orkney Islands Council’s local government benchmarking indicators, linked to the Council Plan 2023 to 2028. It reports performance, targets and rankings against other Scottish councils across four priorities: growing the economy, strengthening communities, developing infrastructure and transforming the Council. Measures cover employment, poverty, procurement, emissions, education, care, housing, buildings, budgets and staff sickness absence.

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This document contains the Orkney Islands Council’s 2021/22 Local Government Benchmarking Framework indicators not included in the Council Plan. It compares 2020/21 and 2021/22 figures across children’s, corporate, adult social care, culture and leisure, environmental, housing, asset and economic services, and financial sustainability. The measures cover service costs, performance, satisfaction, outcomes, employment, roads, waste, housing and council finances.

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This document contains Orkney Islands Council’s 2021/22 performance indicators linked to the Council Plan 2023 to 2028. It covers the economy, community, infrastructure and council services, comparing results with previous years and Scottish councils. Measures include employment, child poverty, local spending, carbon emissions, care, education, housing, buildings, budgets and staff absence. It also sets targets for 2027/28 and shows where performance ranked among Scotland’s 32 councils.

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This document contains the Chief Executive’s Service performance report for 1 April to 30 September 2021, including progress against the 2019–2022 service plan, performance indicators, and complaints and compliments. The Purchase to Pay action is complete, while six other actions have revised target dates because of pandemic-related pressures and competing priorities. Most indicators were on target, but management action for long-term sickness, staff reviews and mandatory training fell below target. The service received three complaints and 20 compliments during the period.

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This document contains a report on Orkney Islands Council’s Corporate Services performance from 1 April to 30 September 2021. It reviews progress against the 2019 to 2022 Service Plan, including completed work on the gender pay gap, proposed changes to benchmarking work and progress on digital, property, procurement and customer services. Performance measures show strong staff retention and low accident levels, but sickness absence, staff reviews and mandatory training need improvement. The service received no complaints and three compliments during the period.

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This document contains Orkney Islands Council’s Development and Infrastructure performance report for 1 April to 30 September 2021. It reviews progress against service plan actions, including completed work, delayed projects and proposed target-date changes. Performance measures show strong results in building warrants, pilotage, towage and business grants, but concerns with budget control, staff reviews, mandatory training and sickness management. No formal complaints were received during the period, while 62 compliments were recorded.

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This document contains the Education, Leisure and Housing Committee’s performance report for 1 April to 30 September 2021. It covers progress against service plan actions, including the completion of 1,140 hours of early learning and childcare, and reports on key performance measures. Most measures were on target, although sickness management, staff reviews, invoice payments and mandatory training needed improvement. The service received 18 complaints and 12 compliments during the period.

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This document contains a performance report for Orkney Islands Council’s Chief Executive’s Service covering 1 October 2020 to 31 March 2021. It reviews progress against service plan actions, including completed work on the Islands Act and delays to twinning, internal communication and the Council website. It also reports performance indicators, complaints and compliments, and an updated risk register covering staffing, communication, finances, service delivery and member training.

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This document contains a performance report for Orkney Islands Council’s Corporate Services covering 1 October 2020 to 31 March 2021. It reviews service plan actions, performance measures, complaints and compliments, and the updated risk register. Some projects were delayed by the COVID-19 pandemic, including human resources and payroll systems, business continuity planning and participatory budgeting. Sickness absence, staff accidents and retention met targets, while staff reviews, management action on sickness absence and mandatory training fell below target.

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This document contains Orkney Islands Council’s Development and Infrastructure performance report for 1 October 2020 to 31 March 2021. It reviews progress against service plan actions, performance indicators, complaints and compliments, and the service risk register. It recommends removing completed actions, extending deadlines for delayed work, and approving the updated risks. The report records strong performance in several areas, but highlights concerns about budgets, staff reviews and training, transport accessibility, and ferry funding.

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This document contains Education, Leisure and Housing performance monitoring for 1 October 2020 to 31 March 2021. It reviews service plan actions, performance indicators, complaints and compliments, and the updated risk register. It reports progress in early learning, learner support, housing and child poverty, alongside concerns about staff training, sickness management, recruitment, housing demand and financial pressures.

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This document contains Orkney Health and Care’s performance results for 1 October 2020 to 31 March 2021, covering staff absence, accidents, budgets, recruitment, reviews, invoice payments and training. Recruitment and staff retention performed well, while sickness absence, budget control, staff reviews and mandatory training fell below target. It also reports 15 social work and social care complaints received between 1 January and 31 March 2021, including how they were handled, response times and lessons learned.

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This document contains the Orkney Health and Care Performance Management Framework for 2021 to 2025. It explains how the Integration Joint Board will measure and report progress against its priorities, national health and wellbeing outcomes, legal duties and best value responsibilities. It sets out reporting arrangements with Orkney Islands Council, NHS Orkney and the Board, and includes indicators covering people’s experiences, safety, independence, care quality, staff and resource use.

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This document contains the Orkney Integration Joint Board’s annual performance report for 2025/26, covering health and social care services from 1 April 2025 to 31 March 2026. It reviews progress on six priorities, including reducing inequality, prevention, unpaid carers, ageing well, community support, and mental health. It also reports on local services, performance measures, finances, inspections and plans for 2026/27, while highlighting workforce shortages, rising demand and funding pressures.

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This document contains Orkney Health and Social Care Partnership’s annual performance report for 2024/25. It reviews progress, achievements and challenges across six priorities, including unpaid carers, support for older people, community services, mental health, prevention and reducing inequalities. It also presents financial information, inspection findings, performance measures and health and wellbeing data, and sets out plans for the next three years.

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This document contains the Orkney Integration Joint Board’s annual performance report for 2023/24. It reviews progress in six priorities: unpaid carers, support for older people at home, community-led support, mental health, early help and prevention, and reducing inequalities. It highlights improvements such as more Care at Home support, digital telecare, carer engagement and community projects, alongside workforce, funding and access challenges. It also reports on spending, inspections, performance measures and future plans.

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This document contains Orkney Health and Social Care Partnership’s annual performance report for April 2022 to March 2023. It reviews progress on six priorities: unpaid carers, support for older people at home, community-led support, mental health, early help and prevention, and reducing inequality. It highlights achievements and challenges, including new services, workforce shortages, rising demand and financial pressures, and reports on spending, inspections, national comparisons and health indicators. It also sets out plans for the year ahead as Orkney’s older population grows.

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This document contains the Orkney Integration Joint Board’s annual review for 2021/22, covering health and social care services, performance against national and local measures, strategic planning and finances. It reports on the pandemic response, including 53,020 vaccinations, progress in mental health, children’s services, primary care and the Home First service, which became permanent. It also highlights workforce shortages, rising demand, weaker care inspection results and areas for improvement, while setting out priorities for recovery and the 2022–25 strategic plan.

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This document contains Orkney Integration Joint Board’s annual performance report for 2020/21, covering integrated health and social care services. It describes the response to COVID-19, including service changes, vaccination delivery and recovery work. It reviews progress against strategic priorities, performance measures, care inspections, finances and audits, highlighting strengths and challenges in areas such as staffing, unpaid carers, mental health and children’s services.

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