Performance and Business Support
The Performance and Business Support Service provides corporate support, policy and governance expertise, performance management and business improvement services, helping the Council deliver its priorities, meet its statutory responsibilities and achieve the best outcomes for Orkney's communities.
Pages managed by this department
Contact us
The quickest way to contact us is online through MyOrkney. You can also use MyOrkney to pay a bill, report a problem, book a service or track a request, any time, day or night. If you'd like to contact us by phone, please use the numbers below. If you're not sure who you need to speak to, our customer services staff will be happy to help and will put you through to the right service. If you know the extension number you need, you can call the main number, listen to the message prompt, and enter the extension.
How we're performing
We are committed to being open and transparent about how we are delivering services for the people of Orkney. This section explains how we plan our work, how we measure our progress, and how we report our performance to councillors and to you. We use a Strategic Planning Performance Framework to guide our approach. This sets out how we plan at a strategic and service level, how we manage risk, how we assess the quality of our services, and how we report our performance publicly.
The Lieutenancy of Orkney
The Lord-Lieutenant is His Majesty The King’s representative in Orkney. The role is largely ceremonial and includes supporting Royal visits, presenting certain honours and awards, and taking part in civic and community activity across the county. The Lord-Lieutenant is supported by a Vice Lord-Lieutenant and Deputy Lieutenants.
Council plans
We produce a range of plans to make sure we are using our resources well and delivering what matters most to the people of Orkney.