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Winter Service FAQs

Gritter Winter can bring tricky road conditions. With a small workforce and miles of rural roads to cover, we take a prioritised approach to treating our roads for ice and snow. Full details are available on our Winter Service Plan page but here are some of the most commonly received questions.

List of available Winter Service Questions

A salt bin is empty, how can I get it refilled?

Can I apply for a salt bin for my road?

Can I clear/grit the footway outside my house?

Can local contractors help by gritting or ploughing snow?

Can my road be added to the primary gritting routes?

Can you clear private roads, car parks or driveways?

How do we know when to treat our roads?

How do you decide which roads need to be gritted first?

How long does it take to grit Priority 1 routes?

I’m a cyclist, what about me?

What do you use to treat the roads?

What does the driver do when gritting a route?

What if I can’t walk on the road or footway?

What time do you normally grit?

When are Priority 2 routes treated?

When will my road be cleared of snow?

Which footways are gritted?

Why can’t you grit 24 hours a day?

Why can’t you grit every road?

Why did you refuse my application for a new salt bin?

Why do some roads get gritted more often than others?

Why don’t you grit my cul-de-sac?

Why don’t you routinely grit paths and footways?

Why has the gritter only gritted one side of the road?

Why is the gritter not spreading grit while it’s driving?

Will you grit my road if I have an emergency?

Can I make a special request for my road to be gritted or cleared of snow?

Can I request my road to be gritted if I’m a key worker, or an older person who can’t get out?

The time of gritting doesn’t suit me because I’m a shift worker

What’s the point of keeping Priority 1 routes open if people can’t get to them?

How do you know when roads need to be gritted?

Which roads are gritted first?

Why aren’t Priority 3 and other minor roads salted?

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