Council Policies
We develop policies to set out clearly how we operate, what we expect of our staff and elected members, and how we manage public resources. Our key policies are listed below. You can download the full documents using the links provided.
If you need further information about any of our policies, please contact us.
Anti-Fraud Policy
We expect all our staff, elected members, contractors and anyone else we work with to act honestly and with integrity at all times. We have a zero-tolerance approach to fraud, bribery and corruption. Any suspected fraud will be investigated thoroughly and we will always seek to recover any losses.
This policy does not cover Housing Benefit or Council Tax Reduction fraud, which are covered by separate policies available on request.
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Anti Fraud Policy
This document contains Orkney Islands Council’s Corporate Anti-Fraud Policy, updated in November 2024. It explains the Council’s approach to preventing and investigating fraud, bribery and corruption, including staff and elected members’ responsibilities. It sets out how to report concerns, protect evidence, investigate cases and take further action, including disciplinary or police involvement where appropriate. It also includes the Fraud Response Plan, reporting flowchart and related policies.
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Data Protection and Information Security
We are committed to handling personal information responsibly and in line with data protection law. We collect and use personal information only where we need to, we keep it secure, and we do not hold it for longer than necessary.
You have the right to find out what personal information we hold about you. If you have concerns about how we have handled your information, you can contact the Information Commissioner's Office (ICO).
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Data Protection Policy and Code of Practice
This document contains Orkney Islands Council’s policy for protecting personal information and respecting people’s privacy. It explains who must follow the policy, when information can be collected and shared, and the rights people have over their information. It also covers staff responsibilities, security, training, handling breaches and complaints, reporting requirements, and related guidance.
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Personal Information - Your Rights
This document contains information about your rights over the personal information held by Orkney Islands Council, including the rights to see, correct, erase, restrict or object to its use. It explains how the Council uses, shares, stores and protects your information, and how to complain if you’re unhappy. An application form is included for making a request, with details of the identification needed and the usual one-month response time.
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Privacy Notice for OIC Employees
This document contains Orkney Islands Council’s privacy notice for current and former employees. It explains what personal and sensitive information the Council collects, why it is needed for employment, pay, health and safety, equality monitoring and legal duties, and where it comes from. It outlines who information may be shared with, how it is monitored, stored and kept, and when it may leave the UK. It also explains when employees must provide information and how to contact the Data Protection Officer.
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Information Security Policy
This document contains Orkney Islands Council’s information security policy, which sets out how the Council will protect information and keep it confidential, accurate and available. It explains who the policy covers, the laws and standards that support it, and the responsibilities of staff, elected members, contractors and senior officers. It also outlines how security breaches should be reported and the possible disciplinary or legal action for failing to follow the policy.
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Complaints, compliments and feedback
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Privacy Notice
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Website Privacy Policy
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Freedom of Information
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Information Commissioner's Office(opens in new tab)
Financial Regulations
Our Financial Regulations set out the standards we require from all our officers and elected members when handling public money. They are approved by our Policy and Resources Committee, which is responsible for overseeing the Council's finances.
All officers and members are expected to maintain the highest standards of probity in financial matters.
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Financial Regulations
This document contains Orkney Islands Council’s Financial Regulations, reviewed in June 2024. It sets out the rules and responsibilities for managing public money, including budgeting, spending, purchasing, payments, income, staffing costs, assets, banking, risk, security and partnerships. It also explains the roles of finance officers, committees, managers, internal audit, councillors and staff, and the action required when rules are broken or fraud is suspected.
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Capital Strategy 2024-2029
This document contains Orkney Islands Council’s Capital Strategy for 2024 to 2029. It explains how capital spending will support the Council Plan, how projects are assessed and managed, the funding sources available, and the risks and affordability limits affecting investment. It also sets out governance arrangements and the approved five-year capital programme, covering services including housing, roads, education, administration, harbours and Scapa Flow Oil Port.
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Funding External Bodies and Following the Public Pound
This document contains Orkney Islands Council’s rules for funding external organisations and tracking how public money is used. It explains approval, payment and monitoring requirements, including written Service Level Agreements for payments of £10,000 or more, risk checks for advance funding, registers for funding and conflicts of interest, and reporting to committees. It also lists Council grant schemes and their eligibility, payment rates and conditions across education, housing, culture, business, tourism, archaeology, health and care, childcare, and community support.
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Charging and Concessions Policy
This document contains Orkney Islands Council’s policy for setting and reviewing service charges and concessions. It explains how charges should support Council priorities, cover costs where appropriate, manage demand and promote fair access. It sets out when charges may be restricted or waived, and requires services to assess effects on users, including equality, social, environmental and economic impacts. The policy also describes approval, consultation, income forecasting, annual reviews and monitoring arrangements.
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Assets: Disposals, Additions and Inventory Management
This document contains guidelines for managing Orkney Islands Council assets, including identifying surplus items, offering them to other services, and selling or donating them. It covers extra requirements for property, computer, electrical and specialist equipment, including relevant safety and waste rules. It also explains how to record disposals and additions, update inventories, keep an audit trail and complete notification forms for assets valued over £5,000. Appendices provide a flowchart, quick reference sheet and forms.
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Health and Safety Policy
We are committed to protecting the health, safety and welfare of all our employees and anyone else who may be affected by our work. We regard high standards of health and safety as a core part of how we deliver services, not an add-on.
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Occupational Health Safety Welfare Policy 2025 to 2027
This document contains Orkney Islands Council’s policy for protecting employees’ health, safety and welfare at work. It sets out the responsibilities of elected members, managers, employees and the Safety and Resilience Service, along with arrangements for risk assessments, training, reporting concerns and staff consultation. It also covers violence at work, asbestos, safe premises, emergency planning, monitoring and regular policy reviews.
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Fire Safety Policy 2025 to 2027
This document contains Orkney Islands Council’s Fire Safety Policy for 2025 to 2027. It explains fire safety responsibilities for managers, staff, visitors, contractors and property teams, including risk assessments, emergency plans, evacuation support and prevention measures. It also covers training, fire drills, equipment checks, building works, record keeping, audits and reporting fires or near misses.
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Records Management
Our records are a vital asset. Managing them well supports the efficient running of our services, protects the rights of the people we work with, and ensures we comply with the law. We maintain a Records Management Plan, policy and procedures across all our service areas.
Our Retention and Disposal Schedule sets out the types of records we hold, how long we keep them, and what we do with them when they are no longer needed.
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OIC Records Management Policy
This document contains Orkney Islands Council’s policy for managing records from creation through storage, archiving or destruction. It sets common standards for all staff, councillors, contractors, records and information systems, including how records should be stored, secured, accessed, retained and protected. It explains responsibilities across the Council and supports compliance with records, data protection and information access laws. The policy also covers related standards, regular monitoring and annual review.
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OIC Records Management Plan
This document contains the Orkney Islands Council and Orkney Islands Licensing Board’s plan for managing records from creation through to storage, archiving or secure destruction. It sets out 15 areas of work, including responsibilities, record storage, retention, information security, data protection, business continuity, staff training, information sharing and work with contractors. It also explains how the plan is monitored, audited and reviewed each year.
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Records Retention and Disposal Schedule
This document contains Orkney Islands Council’s retention and disposal schedule, version 2.0 dated 27 November 2023. It lists records across 26 service areas, explains how long each type should be kept, when the period starts, and whether it should be destroyed, reviewed or kept permanently. It covers paper and electronic records, gives legal reasons where relevant, and sets out secure destruction arrangements, including pausing destruction when information is subject to a request or legal process.
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Guide council records management
This document contains the Orkney Islands Council guide to managing records and information throughout their lifecycle, from creation to archiving or secure destruction. It covers clear file naming, version control, file sizes, long-term preservation, paper records, business classification and vital records. It also explains retention and disposal requirements, data protection, information security, the Electronic Document and Records Management System project, and staff responsibilities.
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Risk Management
We maintain a Corporate Risk Register which lists the key risks to our services and planned improvements, and sets out the actions we are taking to manage them. Our Risk Management Policy and Strategy explains the principles behind how we identify, assess and respond to risk.
If you would like a copy of the Corporate Risk Register, please contact the Safety and Resilience Team at health.safety@orkney.gov.uk.
[Download: Risk Management Policy and Strategy]
Smoking Policy
Smoking is not permitted in any Council building or worksite. This policy applies to all employees and reflects our commitment to the health and wellbeing of our staff and the public. It covers all Council premises and complies with the Smoking, Health and Social Care (Scotland) Act 2005.
We offer all employees who smoke positive support to quit.
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Smoking Policy
This document contains Orkney Islands Council’s smoking policy, which aims to protect staff and the public from tobacco smoke and support employees who want to stop smoking. Smoking is banned in Council buildings, vehicles, marine craft and while working with children, with limited exceptions for residents in care homes and smoking outside during permitted breaks. The policy also covers protecting staff visiting smokers’ homes and explains enforcement, disciplinary action and annual review.
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Unacceptable Actions and Challenging Behaviour
We are committed to dealing with everyone fairly and respectfully. In return, we ask that people treat our staff with the same respect. This policy sets out how we respond when the behaviour of a member of the public makes it difficult for us to provide a service or puts our staff at risk.
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Policy on Unacceptable Actions and Challenging Behaviour by Service Users and Complainants
This document contains Orkney Islands Council’s policy for managing challenging or unacceptable behaviour by service users and complainants. It explains how staff should respond to aggression, abuse, unreasonable demands and persistent complaints, while treating people fairly and keeping services accessible. It sets out when contact may be restricted, how incidents are reported, and how decisions can be appealed and reviewed. It also covers risk flags, information sharing, staff safety and example letters notifying people about flags.
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Reuse of Information and Copyright
We encourage the reuse of information published on our website. We have adopted the Open Government Licence for Public Sector Information (version 3), which sets out the conditions for reuse.
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Volunteering Policy
We value the enormous contribution that volunteers make to life in Orkney. Our Volunteering Policy sets out how we support and work with volunteers across our services, from social care and housing to community development and education.
Volunteering complements rather than replaces the work of our professional staff. We provide training and support for volunteers and their managers, and we recognise and promote the work of Voluntary Action Orkney as the main coordination body for volunteering in Orkney.
For queries about volunteering in schools, contact Education, Leisure and Housing at education.leisure@orkney.gov.uk or 01856 873535.
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Volunteering Policy
This document contains Orkney Islands Council’s policy on volunteering, including its aims, scope and the roles of volunteers, managers and staff. It explains recruitment, checks for work with children and protected adults, induction, supervision, confidentiality, insurance and health and safety. It also covers informal volunteering, handling problems, a volunteer agreement template and guidance for assessing and reducing risks.
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