Pay / Request / Report / Book

Adult health and social care

Pay it

• Invoices (OIC)

Benefits, council tax and money

Pay it

• Council Tax Payment
• Council Tax - Setup a direct debit
• Housing Benefit Over Payments

Request it

• Community care grants
• Council tax change of address, tenancy or ownership
• Council tax reduction
• Council Tax - Setup a direct debit
• Crisis grants
• School Meals and Clothing Allowances Application
• Scottish welfare grants

Births, marriages, deaths and burials

Pay it

• Cemetery
• Registrar
• Memorial permit

Business and licensing

Pay it

• Non-domestic rates
• Tourist Signpost
• Harbours Payment
• Pier Parking Permit

Request it

• Business Hardship Support Grant - Cost of Doing Business
• Business rates reductions
• Farm and Croft Diversification Grant
• Licensing information and applications
• New Business Start Up Grant

Housing

Pay it

• Housing Loans
• Rent (housing, emergency housing or garage)

Request it

• Applying for a council home
• Garages
• Homelessness support
• Sheltered and supported housing

Leisure and culture

Pay it

• Campsite and Hostel Payment
• Donate to our museums
• St Colms Cafe and Crafts
• Stromness Swimming Pool

Book it

• Campsites and hostels
• KGS Sports Centre
• Dounby Community Centre
• Stromness Swimming Pool and Fitness Centre
• Healthy Living Centres and Pools

Planning and building

Pay it

• Building Standards
• Estates - property services
• Invoices (OIC)
• Planning
• Tourist Signpost

Request it

• Building standards and warrants
• Make or comment on a planning application

Report it

• Countryside paths and access
• Planning breach

Schools and learning

Pay it

• Archaeology Institute
• Institute for Northern Studies
• Orkney College
• School Meal Payment (IPAY)

Request it

• Early learning and childcare
• Education Maintenance Allowance (EMA)
• Further Education Bursaries
• School Meals and Clothing Allowances Application

Book it

• Community learning courses

Travel, roads and parking

Pay it

• Blue Badge
• Parking fines (if you have received an invoice please use that link instead)
• Pier Parking Permit
• Invoices (OIC)

Request it

• Blue badge
• NEC card application (concessionary travel)
• PPR (Prior Permission Required) - Airfields

Report it

• Bridges, walls and structures
• Car parks
• Carriageway / road issues
• Countryside paths and access
• Drainage, flooding and surface water
• Environmental cleansing
• Footways and cycle tracks
• Overhanging vegetation
• Road railings and barriers
• Road signs and bollards
• Road verges
• Street lights
• Winter services, gritting or grit bins

Council and democracy

Request it

• Register to Vote
• Vote by post
• Voting by proxy

Report it

• Comments
• Complaints
• Compliments

Health, safety and the environment

Report it

• Consumer goods, services or scams
• Dog control, fouling and vermin

Waste and recycling

Request it

• Assisted / Additional / Alternative Domestic Collections
• New or replacement bin or isles bags (domestic)
• Special (bulky) collections

Report it

• Environmental cleansing
• Missed bin (domestic)

Book it

• Bulky waste special collection