OIC Wellbeing Hub
The OIC Wellbeing Hub is our platform providing access to our Employee Assistance Programme (EAP) and a range of benefits and discounts. Once you have activated your registration, you can access your employee benefits via the app or the website.
How to access?
- You will receive a registration email from Pluxee UK (noreply@mail.pluxee.uk) to activate your account.
- For security reasons, the registration link will expire 72 hours from issue, but you can follow the onscreen instructions to receive a new one.
- Once registered, we recommend downloading the Pluxee UK app for the best user experience. Alternatively, you can visit www.oicwellbeinghub.co.uk.
How to get the most out of the app?
- Turn on notifications to make sure you don't miss a recognition. Go to 'Account', select 'Preferences' then 'Notifications' and enable push notifications.
- You can also enable biometrics to allow quick access to your eVouchers when shopping.
- For additional handy hints and tips on using the Pluxee experience app, click here.
If you have any questions, please get in touch with od@orkney.gov.uk or the OIC Wellbeing Hub team directly on 01908 303 531.
Employee Assistance Programme - Counselling, advice and guidance
Enabling you to benefit from free, confidential and independent support to help you with any personal, work or family related issues.
Available any time, any day, by phone or online including the following:
- 24/7 telephone counselling advice and information service
- Dedicated support and information service for managers
- Online, mobile enabled EAP and wellbeing resources
You can call the Employee Assistance Programme directly on 0808 168 2143 or access support through Optima Health's website using the following details:
- Username: OIC001
- Password: Wellbeing365!
Recognition Awards
You can recognise a colleague for their contribution through our recognition option. This allows you to send a short message of appreciation to acknowledge great work, support or teamwork.
All awards will be showcased on a shared recognition feed, helping to celebrate achievements across the organisation. This feature supports our refreshed values and helps foster a positive and supportive workplace culture.
Just select Recognition from the menu within the app or website and then select 'Recognise a colleague' to find out more.
Menopause Matters
Support is available whether you are experiencing Perimenopause, Menopause or the Andropause yourself, or supporting someone close to you. This includes:
- Expert Menopause Mentors can support and guide you 24-hours on the phone.
- For further advice and support, please call a Menopause Matters Specialist available through the Employee Assistance Programme on 0808 168 2143.
Optima Health App
The Optima Health app is a digital health and wellbeing app providing:
- Free and confidential personalised wellbeing support.
- Nutrition, hydration and physical activity guidance.
- Exercise videos, lifestyle quizzes and progress tracking.
You can download the app and register with the organisation code 5236, or visit the Optima Health website. You can download the app by scanning the QR code below:
The Financial Wellbeing Hub
The Financial Wellbeing Hub is delivered by independent financial planners Attivo, giving you access to structured financial education, internal tools and a route to regulated financial planning, as well as:
- Services including financial planning, investment planning, retirement and pension planning, mortgages and more.
- Financial wellbeing guides, tips and planning tools for each stage of life.
- Interactive tools, including a retirement readiness calculator and quizzes.
- Webinars and events hosted by regulated financial planning experts.
You can contact an Attivo financial specialist by calling 01242 585444.
SmartPay
Enabling you to make unexpected home and essential purchases more affordable through salary deductions. This includes:
- SmartPay is one of the most affordable ways for you to purchase the items you require from stores such as Argos, Currys, B&Q and John Lewis.
- You have the flexibility to select an eVoucher for a value that suits your budget, and this will be deducted from your monthly net salary for an agreed period.
- There are no upfront payments, no credit cards and no interest added to the eVoucher amount that you apply for.
Benefits and Discounts
You can access a range of flexible benefits which offer cost savings and great ways to save you money. From eVouchers to discount codes, there are ways to save to suit you, including the following:
- Marketplace – Download the Pluxee UK app on your smartphone for easy access to benefits and discounts. You can save on your shopping in store and online by using discounted eVouchers and discount codes.
- Holiday Discounts – A dedicated travel team offering unbiased advice and saving you up to 10% on your next holiday. You can call an agent directly on 0203 991 1097 or email travel.uk@sodexo.com.
Refurbished Tech
A sustainable benefit enabling you to buy, sell, or repair devices, saving you up to 60%. Here's what's included:
- Purchase refurbished devices:
- Refurbished phones, tablets, iPads, computers, smart watches and gaming consoles.
- All devices include a 12-month warranty and a 30-day right to change your mind return policy.
- Choose to either pay for your device in full or via a salary sacrifice agreement from your gross salary over a 12-month period.
- Sell your old devices:
- Trade in or recycle devices for cash.
- All devices are fully data wiped and undergo a 60-point check.
- Option to receive the amount in full or choose to donate the full or part amount to one of our selected charities: Macmillan Cancer Support or RNLI.
- Repairs Service:
- A repairs service is available to help if your device has any issues.
Cycle Benefit
Allowing you to choose any adult bike to suit your needs the most cost-effective way, including the following:
- You will have access to a tax and National Insurance free bike and/or bike accessories.
- You will have access to over 98% of bike brands in the UK to choose from.
- You can save up to 42% on bikes and accessories with brands such as Halfords, Tredz and independent bike stores such as Cycle Orkney.
Purchased a bike through our Cycle to Work scheme before 30 October 2024?
If you have any queries relating to your existing agreement you can contact the previous provider Blackhawk here and select the help and support tab for employees.
