Complaints Handling Essentials Webinar
Date: 5th June 2025
Time: 3:00pm to 4:00pm
A one-hour course delivered via Teams by Paul Kesterton, our Information Governance Officer.
Covering the differences between Service Requests and Complaints as well as the two stages of complaint response, the course will enable you to identify complaints that fall under our Complaints Handling Procedure and how to respond to them.
Please select this link to register Complaints Handling Essentials 05/06/25
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Summary:
A one-hour course delivered via Teams by Paul Kesterton, our Information Governance Officer.
Covering the differences between Service Requests and Complaints as well as the two stages of complaint response, the course will enable you to identify complaints that fall under our Complaints Handling Procedure and how to respond to them.Please select this link to register Complaints Handling Essentials 05/06/25
