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Special Refuse Collections - Households

Items too big for disposal into your grey refuse bin can be collected through our special collection service.

Charges for the special collection of bulky items are available from the Council Charges page which can be accessed from the 'Related Links' section of this page.

Special collection of certain exceptional/large items will be charged at actual cost and will be agreed in advance of collection.

Bulky Items

Bulky items comprise items you take with you when you move house, to differentiate between what may reasonably be considered trade waste rather than household waste. As such, a typical bulky waste collection will:

Include: Furniture, household electrical appliances such as white goods, rugs, garden furniture, bicycles and other portable household items.

Exclude: Carpet or underlay, kitchen or bathroom units (i.e. those that are generally fixed to the wall), doors and windows, fencing panels or gates, greenhouses or sheds, boilers or storage heaters, gas bottles, building or refurbishment waste materials.

Please note items must be able to be safely lifted by 2 people (or the item will not be taken).

Bulky items can also be donated to charities such as Restart Orkney or maybe you could try selling the item on the Orkney Merkit Place Facebook Page (Both links are available from the 'Related Sites' section of this page).

What is Regarded as 'One Item'?

One item is regarded as a chair, a black bag, a rug, a fridge, a cooker etc., a three piece suite is classed as three items.

Arranging a Special Collection on the Mainland of Orkney

Temporary changes to Orkney mainland and linked islands special collections due to COVID-19 restrictions: These are not currently provided, we apologise for any inconvenience and are actively seeking to return to normal services as soon as practicably possible.

Arranging a Special Collection on the Outer Isles of Orkney

The dates for the reintroduction of restricted isles special collections up to March 2022 are detailed below.

Book and pay for your special collection online.  Alternatively you can contact Customer Services on 01856 873535.

Bookings must be placed as soon as possible, and up to 2 working days prior to the collection dates. Please note that payment for collection is required on application and prior to collection. Only items that are on the request form will be collected by the contractor.

Special collections from commercial premises can be arranged by contacting Development and Infrastructure on telephone number 01856873535, extension 2320.

Further information on refuse and recycling services.

Related Links

Related Sites

School Place, Kirkwall, Orkney, KW15 1NY

Telephone: 01856 873535

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Orkney Islands Council: BOREAS DOMUS MARE AMICUS