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Special Refuse Collections - Households

Items too big for disposal into your grey refuse bin can be collected through our special collection service.

Charges for the special collection of bulky items are available from the Council Charges page which can be accessed from the 'Related Links' section of this page.

Special collection of certain exceptional/large items will be charged at actual cost and will be agreed in advance of collection.

Bulky Items

Bulky items comprise items you take with you when you move house, to differentiate between what may reasonably be considered trade waste rather than household waste. As such, a typical bulky waste collection will:

Include: Furniture, household electrical appliances such as white goods, rugs, garden furniture, bicycles and other portable household items.

Exclude: Carpet or underlay, kitchen or bathroom units (i.e. those that are generally fixed to the wall), doors and windows, fencing panels or gates, greenhouses or sheds, boilers or storage heaters, gas bottles, building or refurbishment waste materials.

Please note items must be able to be safely lifted by 2 people (or the item will not be taken).

Bulky items can also be donated to charities such as Restart Orkney or maybe you could try selling the item on the Orkney Merkit Place Facebook Page (Both links are available from the 'Related Sites' section of this page).

What is Regarded as 'One Item'?

One item is regarded as a chair, a black bag, a rug, a fridge, a cooker etc., a three piece suite is classed as three items.

Arranging a Special Collection

Book and pay for your special collection online.  Alternatively you can contact Customer Services on 01856 873535.

The dates for the isles special collections are detailed below.

Bookings must be placed as soon as possible and up to 2 working days prior to the week commencing collection date, any special collection bookings received after 5pm on the Wednesday prior to the week commencing collection date will not be processed and will be held over until the next available collection date. 

Special collections from commercial premises can be arranged by contacting Neighborhood Services and Infrastructure on telephone number 873535 extension 2320.

  • Eday - Week Commencing: 29 April 2024 and 22 July 2024
  • Graemsay - Week Commencing: 20 May 2024 and 09 September 2024
  • Hoy and Flotta - Week Commencing: 15 April 2024, 1 July 2024, and 2 September 2024
  • North Ronaldsay - Week Commencing: 10 June 2024 and 19 August 2024
  • Papa Westray - Week Commencing: 25 March 2024, 3 June 2024 and 12 August 2024
  • Rousay, Egilsay and Wyre - Week Commencing: 11 March 2024, 6 May 2024 and 5 August 2024
  • Sanday - Week Commencing: 20 May 2024 and 19 August 2024
  • Shapinsay - Week commencing: 13 May 2024 and 19 August 2024
  • Stronsay - Week Commencing: 13 May 2024 and 05 August 2024
  • Westray - Week Commencing: 06 May 2024, 08 July 2024, and 16 September 2024

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