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Tenant Participation

The Orkney Islands Council and Orkney Housing Association Ltd have duties in respect of tenant participation. This means involving our tenants in the decisions which affect them.

What is Tenant Participation?

Effective participation leads to better and more responsive management and this helps to inform decisions about improving service delivery and providing value for money. The benefits of tenant participation are improvements in service delivery, this will evolve over time as effective information, communication and participation structures strengthen.

Our commitment to Tenant Participation

Tenant Participation is the way in which the Council and Orkney Housing Association involve tenants and residents in delivering and improving services. OIC and OHAL provide various services their tenants, including repairs, advice on tenant rights and responsibilities and dealing with any breaches of tenancy agreement such as anti-social behaviour. Some of these services affect the whole community, for example maintenance of common ground in the area. Your views as a tenant or resident are very important to ensure that services are delivered effectively.

To achieve this Orkney Islands Council and Orkney Housing Association have a joint Resident Participation Co-ordinator who is responsible for developing, promoting and supporting Tenant Participation throughout the county by liaising with Council Services, Elected Members, Tenant Groups and Associations and external organisations to ensure effective organisation and delivery of Tenant Participation Initiatives.

We will:

Getting Involved

Why Get Involved?

How to Get Involved

Orkney Islands Council and Orkney Housing Association have a commitment to consult with you, our tenants and residents, and allow you to take part in the decision-making process. We do this by asking you to get involved and share your views in a variety of ways.

Ways you can get involved:

The Resident Panel was set up in May 2014 and its purpose being to drive forward improvements to the service tenants receive. The Panel meet to choose which service areas to examine and make recommendations for improvements. So far they have helped us to produce our first Annual Report.

The Orkney Islands Council Tenant Participation Strategy can be found in the related downloads section of this page.

For information regarding Orkney Housing Associations strategy please visit their website a link to which can be found in the 'Related Sites' section of this page.

Why have a Tenants’ Group or Association?

Many people are keen to improve the area they live in. It is certain that you are not alone in your concern and that other people living around you share your interest. This is the key to setting up a tenants’ group or association. When people get together to share their concerns and work together, they can help make positive changes happen in their area.

To find out more, become involved, start-up a group or association or be included in our consultation database then please contact the Resident Participation Co-ordinator.

Setting up your own group

How do I set up a residents' association?

Most residents' associations are set up by a few volunteers who want to make a difference in their local area. To find people in your area who may be interested, you can begin by putting up notices in your local shop and places such as the Post Office, School, GP's surgery or community centre.

Encouraging involvement

When organising your group, there are some basic things you should think about to encourage everybody to become involved. For example, you should try to:

You don't need to do all of these at your first meeting, but as a group you should agree on how you think you can deal with each of these issues.

Establishing the association

In order to launch your association, you'll need to call a public meeting for everyone in the area, and elect a chair, secretary and treasurer and other committee members. You'll also need to draw up a constitution outlining:

Registering your association

All Councils and Housing Associations must keep a register of tenants' and residents' associations as part of their Tenant Participation Strategy. You can apply to register your organisation if any members of your organisation are council or housing association tenants.

Funding and Resources

As well as providing advice and assistance, help is available with practical matters such as arranging meetings, producing and copying letters, agendas and minutes. Please contact your Resident Participation Co-ordinator for more information.

Orkney Islands Council provides grants to established groups with constitutions to cover costs such as printing, photocopying and postage. All Orkney Islands Council groups can apply for funding from Orkney Islands Council for basic administration costs.

1. Reimbursement for training expenses.

2. Reimbursement for travel expenses.

3. Costs for conducting surveys, questionnaires, feasibility studies, etc.

Please contact your Resident Participation Co-ordinator for further details.

If you attend any conference, seminar or training your Resident Participation Co-ordinator will ask you to complete a feedback form in order to access the effectiveness and suitability.

Related Sites

School Place, Kirkwall, Orkney, KW15 1NY

Telephone: 01856 873535

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Orkney Islands Council: BOREAS DOMUS MARE AMICUS