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Council Tax Enquiries and Payments

You may have a query on your Council Tax bill or wish to ask someone for more information regarding payments, arrears, discounts or exemptions etc.

You can contact the Council for advice on Telephone: 01856 873535 Extension 2133 or Direct Dial Tel: 01856 886 322 or email the Revenues Section. 

You can also visit or write to the Revenues Section, Corporate Services, Orkney Islands Council, Council Offices, Kirkwall, Orkney, KW15 1NY.  Office opening hours are Monday to Friday 9.00am to 5.00pm

How to Pay Your Council Tax

Council Tax is normally paid in 10 monthly instalments from April to January and is due on or before the 28th day of each month. Payment can be made at the Council Offices, Kirkwall or at the Warehouse Buildings, 2-12 Victoria Street, Stromness. The following methods are available:

Direct Debit

Payments can be deducted from you bank account on the 1st, 8th, 18th or 28th day of each month. You can download a copy of the Direct Debit mandate, available in Portable Document Format from the Related Downloads section of this page.

Debit or Credit Card

If you wish to make payment over the telephone please contact the Council on Tel: 01856 873535 Extension 2905 or 2906

Cash or Cheque

Cheques should be crossed and made payable to Orkney Islands Council. If you send a cheque by post please write your name and address on the back of the cheque along with your reference number quoted on the front of your Council Tax bill.

Deduction From Council Wages

This method is only available to employees of the Council.

On-line

Payments can be made by debit or credit card. The service is free and is available 24 hours a day, 7 days a week.