Our Kirkwall and Stromness customer service points are open to the public. Visit the main contact us page for times of opening. We would ask that when customers visit they observe a minimum of 1m distancing, wear a face covering and sanitise hands on entry. You can also contact us by phone or online on our website www.orkney.gov.uk/MyOrkney.
Kirkwall reception is open:
Monday - Tuesday: 9.00am to 5.00pm.
Wednesday: 10.00am to 5.00pm.
Thursday - Friday: 9.00am to 5.00pm.
Stromness reception is open:
Monday: 9.15am to 5.45pm
Tuesday: 9.15am to 4.45pm
Wednesday: 9.15am to 4.45pm
Thursday: 09.15am to 5.45pm
Friday: 09.15am to 4.45pm
Saturday: 11.00am to 3:45pm
Perspex screens are in place for the safety of our customers and staff.
For dropping off documentation, please use letterbox or red post box provided (please do not deposit cash in the letterbox).
Sanitisers will be provided and should be used on arrival at reception.
It is essential that you do not enter the building if you are experiencing symptoms of COVID19 – fever, continuous cough, sore throat or changes in your taste or smell or have been in contact with a person infected with COVID19.
Customer Services (Kirkwall): Council Offices, School Place, Kirkwall, KW15 1NY.
Customer Services (Stromness): Warehouse Buildings, 2-12 Victoria Street, Stromness, KW16 3AA. Alternative customer services contact details: