If you would like to contact us by phone, please see some useful numbers detailed below. If you are unsure of who you need to speak to, the customer services staff will be happy to help and will put you through to the correct service.
Kirkwall Service Point: Telephone: 01856873535 extension 2904.
Stromness Service Point: 01856873535 extension 3033.
A full list of telephone numbers is available in PDF format from the 'Related Downloads' section of this page.
Customer Services telephone opening hours are detailed below. This service is available throughout the day, including lunchtimes, to offer the maximum convenience for all our customers.
Coronavirus (Covid19) - Service changes
Both of our drop-in centres in Stromness and Kirkwall are open to the public. Please contact us online using MyOrkney unless your enquiry is urgent, in which case you should call us on 01856 873535.
Customer Services (Kirkwall): Council Offices, School Place, Kirkwall, KW15 1NY.
Customer Services (Stromness): Warehouse Buildings, 2-12 Victoria Street, Stromness, KW16 3AA.
|Day||Customer Services (Kirkwall)||Customer Services (Stromness)|
|Monday||09:00 - 13:00 and 14:00 - 17:00.||09:15 - 19:00.|
|Tuesday||09:00 - 13:00 and 14:00 - 17:00.||09:15 - 17:00.|
|Wednesday||09:00 - 13:00 and 14:00 - 17:00.||09:15 - 17:00.|
|Thursday||09:00 - 13:00 and 14:00 - 17:00.||09:15 - 17:00.|
|Friday||09:00 - 13:00 and 14:00 - 17:00.||09:15 - 17:00.|
|Saturday||Closed.||10:45 - 16:00.|