Over the last few months, the waste team have had to introduce changes to the service in order to protect our staff and the residents and businesses of Orkney. To ensure the safety of our crews and protect the public we are following national physical distancing requirements and have reduced the number of people allowed in the cab of bin lorries. This, in addition to any staff shortages caused by the COVID-19 pandemic, has meant that we have had to focus our efforts on the most critical services, collecting waste which could become a public health hazard if left uncollected.
We are continually reviewing service provision as the situation evolves and are recovering services as appropriate, whilst still offering the same protection to our staff and the public and complying with updated national guidance. As service changes are implemented we will keep everyone updated through media outlets, Facebook, Twitter and on these pages so please keep checking for recent updates, as well as the FAQs below.
Recycling kerbside collections on Mainland Orkney, Burray and South Ronaldsay are operating on a four-weekly cycle, with one type of recycling material being collected each week. Reminders are issued each week about what material is being collected that week.
We have begun the process of collecting and changing over the recycling containers on the Isles. This is impacted by ferry availability but we are hopeful that we can complete this process during the next few weeks.
A reminder that the opening times at the HWRCs at Hatston and Garson will remain the same after 30 September 2020 as follows:
|Tuesday||9:00 – 12:00 and 13:00 – 15:45.||10:00 – 12:00 and 13:00 – 15:45.|
|Wednesday||9:00 – 12:00 and 13:00 – 15:45.||10:00 – 12:00 and 13:00 – 15:45.|
|Thursday||9:00 – 12:00 and 13:00 – 15:45.||10:00 – 12:00 and 13:00 – 15:45.|
|Friday||9:00 – 12:00 and 13:00 – 15:45.||10:00 – 12:00 and 13:00 – 15:45.|
|Saturday||9:00 – 12:00 and 13:00 – 15:45.||10:00 – 12:00 and 13:00 – 15:45.|
We would also like to remind you that HWRCs are currently accepting the following materials:
We would encourage households to only visit the recycling centres if it is essential to do so and to do so on their normal day of collection if possible. Whilst this will not be possible for all householders, it will reduce potential congestion and avoid having to close sites earlier than advertised if / when skips are filled to capacity.
Please maintain 2 metre physical distancing on site and adhere to site rules. Site staff are on hand to direct you on site once space becomes available, and are under strict instruction to maintain the ‘2 metre rule’ remaining clear of users and vehicles discharging waste on site. As such site staff are unable and have been instructed not to assist users in removing waste from vehicles.
We would like to thank site users and staff for their patience during these difficult times and to remind users to remain respectful to our staff when using these facilities.
Rest assured that work carries on behind the scenes constantly reviewing other services, staffing levels and how we might be able to slowly re-introduce other services when we can in line with national guidance. Should infection numbers rise during this progress out of lockdown, we may face further lockdown measures and the resulting risk that services may be taken off line again. We sincerely hope that will not be the case so please work with us when using our services, think of others and stay safe.
Thank you for your patience and assistance at this difficult time – it is very much appreciated.
If you see our crews in the street, please keep a safe distance from them of at least two metres. You should also wash your hands before and after putting your bin out for collection. This is to protect them and you. Please visit the Scottish Government’s website for advice on physical distancing.
In these more challenging hygiene times please also make sure your bin handles are cleaned with warm soapy water, or alcohol-based wipes or Anti-Bac spray – our operatives are wearing PPE (Personal Protective Equipment) but they are pulling out thousands of bins every week and don’t have the opportunity to do a 20 second handwash between each bin removal. Please keep your bins clean. Every bit helps.