Recycling collections infographicChanges to the collection services in response to COVID-19

During these unprecedented times we are working hard to make sure that we continue to keep our essential services running although we have had to make some significant changes to our collection services and our facilities.  We are working on plans to re-introduce services as soon as we are confident that we can provide a reliable and safe service and will update these pages regularly.  We really appreciate your patience and support.

To ensure the safety of our crews and protect the public, we’re following national physical distancing guidance and have reduced the number of people allowed in the cab of bin lorries. This, in addition to staff shortages during the Coronavirus outbreak, means changes to the ways in which we can collect waste and the types of waste that can be collected.

If you see our crews in the street, please keep a safe distance from them of at least two metres. You should also wash your hands before and after putting your bin out for collection. This is to protect them and you. Please visit the Scottish Government’s website for advice on physical distancing.

We will post any changes via social media, radio Orkney and where appropriate the Orcadian noting this is a changing position so regular referral to the council website will be important.

It is critically important to note this is a COVID-19 response, it is temporary, services will return to normal at some point, our focus is about providing people resilience for our workforce as we cannot predict how long this will last or whom might be affected, we do however need to plan for delivering some form of service to remove waste.

Presentation of your bin(s)

In these more challenging hygiene times please also make sure your bin handles are cleaned with warm soapy water, or alcohol-based wipes or Anti-Bac spray – our operatives are wearing PPE (Personal Protective Equipment) but they are pulling out thousands of bins every week and don’t have the opportunity to do a 20 second handwash between each bin removal. Please keep your bins clean. Every bit helps.

School Place, Kirkwall, Orkney, KW15 1NY

Telephone: 01856 873535

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Orkney Islands Council: BOREAS DOMUS MARE AMICUS