Orkney Islands Council
Working together for a better Orkney

Telecare and the Mobile Responder Service

Telecare has been described as ‘the continuous, automatic and remote monitoring of real time emergencies and lifestyle changes over time in order to manage the risks associated with independent living’.

In practical terms it involves the installation of an alarm unit attached to the telephone line which can have a range of sensors and monitors wirelessly connected. If one of the sensors is triggered a response centre can talk to the client or directly to a nominated contact to initiate an appropriate response to the alarm.

The Mobile Responder Service consists of a team of trained staff with access to a fully equipped vehicle, who will provide both routine and emergency responder services to people in their own homes throughout the Orkney Mainland and connected South Isles. It is available 24 hours a day, 365 days a year.

The brochure, which is available via the 'Related Downloads' section of this page, aims to provide you with information on the technology which is now available to help keep people safe and independent in their own homes. There is a wide range of equipment available which can meet the many differing support needs of people who may be at risk of accident or injury in their own homes. It will also give an overview of the Orkney Mobile Responder Service and their duties. This brochure is intended to raise awareness of Telecare and the Mobile Responder Service, and will explain how they can be accessed.

Related Downloads