Why a Housing Options Guide?

The Scottish Government, through their Information and Advice Standards Unit, is promoting the importance of good quality housing advice and information. They are assisting Local Authorities throughout Scotland to develop, implement and promote Housing Options Guides. Orkney Islands Council achieved accreditation at the National Standard for advice and information providers for its Homelessness and Advice service in March 2008 and again in April 2012 and this guide represents our ongoing commitment to expanding and improving our advice services accordingly.

Aims

Orkney Islands Council’s Housing Service offers an integrated housing advice service to consider appropriate housing options and to seek to find an appropriate solution to any housing problem.

We aim to provide good quality, affordable, housing as an option to the people of Orkney. We also aim to offer a high standard of service to those on our housing waiting list or otherwise using our services.

The housing we provide includes general needs, temporary, supported and sheltered accommodation.

We provide a detailed housing advice service and aim to assist anyone who may be homeless or threatened with homelessness. We also work closely with partner agencies, such as Orkney Housing Association Limited, Orkney Islands Property Developments Limited and Orkney Health and Care.

The Housing Service is also responsible for taking the strategic overview of housing provision in Orkney into the future. In meeting this aim the Housing Service contributes to the social and economic well being of the community, in partnership with other agencies. We also work jointly with a range of other agencies, to provide integrated services to meet local needs, whilst making the most of the resources available.

Who we provide services to

What we provide

As an applicant for housing you can expect:

As a tenant of the council you can expect:

The 'Housing Management Charter' and 'Homelessness Charter' are available in PDF format from the 'Related Downloads' section of this page.

Related Downloads



School Place, Kirkwall, Orkney, KW15 1NY

Telephone: 01856 873535

Email: customerservice@orkney.gov.uk

Orkney Islands Council: BOREAS DOMUS MARE AMICUS