Orkney Islands Council
Working together for a better Orkney

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Advice for Consumers

This section contains advice leaflets on a wide range of topics, provided by the Trading Standards Institute website.

To see information on the following topics, see the Consumer Rights section on the Trading Standards website in the Related Sites section.

  • Problems with Goods
  • Problems with Services
  • Problems with motor vehicles
  • Other consumer problems

If you are in dispute of any of the topics below, see the section of Consumer Rights on the Trading Standards website in the Related Sites section.

  • Writing a letter of complaint
  • Checklist
  • Trade Associations and Regulatory Bodies
  • Getting evidence to prove your claim
  • Is the trader right?
  • Thinking of suing in a Sheriff Court?