Accounting Enquiries and Payments
You may have a query on your Council Tax bill or wish to ask someone for more information regarding payments, arrears, discounts or exemptions etc.
Contact the Council Regarding Council Tax Bills
You can contact the Council for advice on Telephone: 01856 873535 Extension 2133 or Direct Dial Tel: 01856 886 322 or by email: Revenues. Office opening hours are Monday to Friday 9.00am to 5.00pm
Alternatively, you can write to:
Benefit and Council Tax Administration
Corporate Finance
Finance and Housing Services
Council Offices
School Place
Kirkwall
Orkney
KW15 1NY
How to Pay Your Council Tax
Council Tax is normally paid in 10 monthly instalments from April to January and is due on or before the 28th day of each month. Payment can be made at the Council Offices, Kirkwall or at the Cash Collection Office, Ferry Road, Stromness. The following methods are available:
Direct Debit
Payments can be deducted from you bank account on the 8th, 18th or 28th day of each month. You can download a copy of the Direct Debit mandate, available in Portable Document Format from Related Downloads on the left.
Debit or Credit Card
If you wish to make payment over the telephone please contact the Council on Tel: 01856 873535 Extension 2905 or 2133
Cash or Cheque
Cheques should be crossed and made payable to Orkney Islands Council. If you send a cheque by post please write your name and address on the back of the cheque along with your reference number quoted on the front of your Council Tax bill.
Deduction From Council Wages
This method is only available to employees of the Council.
On-line
Payments can be made by debit or credit card. The service is free and is available 24 hours a day, 7 days a week.
Online Payments
You can pay Council Tax, Non-Domestic Rates, Council House Rent, Garage Rent, Invoices and Other Payments using our online payments facility, available from Related Links on the left. Additional Services will be added as we continue to develop the range of payments available online.