Orkney Islands Council
Working together for a better Orkney

Christmas and New Year Holiday Period

The Council Offices will be closed to the public from 16:00 on Friday 22 December 2017 and will thereafter remain closed until 09:00 on Wednesday 3 January 2018. Other specific arrangements are detailed below:

Customer Services

The Customer Services functions in Kirkwall and Stromness will close from 16:00 on Friday 22 December 2017 and will re-open at 09:00 on Wednesday 3 January 2018 in Kirkwall and at 09:15 on Wednesday 3 January 2018 in Stromness.

Registration Office – Kirkwall

Births, Deaths and Marriages

For information/advice on registrations between 23 December and 3 January 2018 please contact 07860448271.

Emergency Out-Of-Hours ‘Homeless Service’

For those requiring accommodation in an emergency (e.g. homeless) please contact the Out of Hours Officer on 07921582962.

Orkney Health and Care Social Work and Social Care Services

Emergency Out of Hours Duty social work services can be contacted through the Balfour Hospital on 01856888000 for the duration of the holiday period.

Additionally, on Wednesday 27, Thursday 28 and Friday 29 December 2017 the following social work and social care services will be contactable on 01856886470 between 09:00 and 13:30 each day: Criminal Justice, Children and Families, Adult Social Work, Community Occupational Therapy and Selbro Store, urgent Telecare referrals will be processed those days also.

Please note: the council building will not be open, but access to the above services will be available via telephone for social work and social care service enquiries only. Any matters relating to non-Orkney Health and Care enquiries, for example payments or Council Tax cannot be handled during this time. Please note you will not receive a reply on the Council’s normal switchboard number. For all Home Care enquiries please contact 01856888390, the office will be staffed as usual from 07:00 to 22:00 each day over the holiday period.

Gilbertson and West Mainland day care centres will be open as usual on Wednesday 27, Thursday 28 and Friday 29 December 2017, weather permitting.

Development and Infrastructure

Normal procedures will apply for emergencies.

Housing and Other Council Owned Property

For reporting emergency repairs required to Council owned housing and other Council owned property please telephone Kirkwall 01856873430. You will be directed to employees who are on standby. Please hold until you get a response.

Roads, Footways and Street Lighting / Severe Weather

For reporting defects relating to roads, footways and street lighting or during severe weather conditions and flooding please telephone Kirkwall 01856876338. You will either be able to speak to employees who are on standby or leave your message on the answering machine. The messages on this machine are checked several times each day. To contact the Police in an emergency dial 999. For all other non-emergency enquiries please contact the Police on 101. The Police Crimestoppers number is 0800555111 and this offers a confidential option.

Pay and Display Car Parks

Fees require to be paid in the car parks as usual except for 25 and 26 December 2017 and 1 and 2 January 2018. Any queries can be made at the Council Offices on Wednesday 3 January 2018.

Refuse Collection and Waste Sites

Information on refuse collection, waste sites opening times and Christmas tree collections can be obtained from the relevant documents in the 'Related Downloads' section of this page.
Business Gateway (Queen Street)

Closed from 16:00 Friday 22 December 2017 and reopens 09:00 Wednesday 3 January 2018.

St Magnus Cathedral

Open during normal working hours except Monday 25 and Tuesday 26 and Monday 1 and Tuesday 2 January 2018.

The Orkney Museum, Tankerness House

Closed from 15:00 on Friday 22 December 2017, until 10:30 on Wednesday 3 January 2018.

Warehouse Buildings, Stromness including Stromness Library

Open from 10:00 to 16:00 on Friday 22 December 2017 and reopens Wednesday 3 January 2018 at 10:00.

Orkney Library and Archive

Closed from 15:00 on Friday 22 December 2017 and reopens Saturday 6 January 2018 at 09:15.

Kirkwall and St Ola Community Centre

Closed from 17:00 on Friday 22 December 2017 until 09:00 on Wednesday 3 January 2018. (St Magnus Café closes at 15:00 on Friday 22 December).

Stromness Community Centre

Closed from 13:30 on Saturday 23 December 2017 until Thursday 4 January 2018 at 09:30.

Stromness Academy Community School

Closed from 22:00 on Friday 22 December 2017 until Wednesday 3 January 2018.

Dounby Centre

Closed from Friday 22 December 2017 until Monday 8 January 2018.

KGS Sports Centre

KGS Sports Centre will be open as follows during the festive period:

  • Saturday 23 December: 10:00 - 14:00.
  • Sunday 24 December to Tuesday 26 December inclusive - Closed.
  • Wednesday 27 December: 15:00 – 18:00.
  • Thursday 28 December: 13:00 – 16:00.
  • Friday 29 December: 15:00 – 18:00.
  • Saturday 30 December: 10:00 – 13:00.
  • Sunday 31 December to Tuesday 2 January inclusive – Closed.
  • Wednesday 3 December: 17:30 – 21:00.

All Healthy Living Centres

Contact each Healthy Living Centre for details.

Westray

westray.hlc@glow.orkneyschools.org.uk

Telephone: 01857677568.

Sanday

sanday.hlc@glow.orkneyschools.org.uk

Telephone: 01857600795.

Shapinsay

shapinsay.hlc@glow.orkneyschools.org.uk

Telephone: 01856711346.

Rousay

rousay.hlc@glow.orkneyschools.org.uk

Telephone: 01856821443.

North Walls

northwalls.hlc@glow.orkneyschools.org.uk

Telephone: 01856791085.

St Margarets Hope

hope.hlc@glow.orkneyschools.org.uk

Telephone: 01856831793.

Stronsay

stronsay.hlc@glow.orkneyschools.org.uk

Telephone: 01857616449.

Stromness Swimming Pool, Health and Fitness Suites

  • Saturday 23 December: 10:00 - 12:00. Swimming Pool and Gym and Health Suite.
  • Sunday 24 December: 10:00 – 12:00. Swimming Pool and Gym and Health Suite.
  • Monday 25 to Tuesday 26 inclusive - Closed.
  • Wednesday 27 December: 15:00 – 19:00. Swimming Pool and Gym and Health Suite.
  • Thursday 28 December: 10:00 – 12:00, Gym and Health Suite, 14:00 - 19:30, Swimming Pool and Gym and Health Suite.
  • Friday 29 December: 08:30 – 10:30 Swimming Pool and Gym and Health Suite, 15:00 – 19:30 Swimming Pool and Gym and Health Suite.
  • Saturday 30 December: 10:00 – 14:00. Swimming Pool and Gym and Health Suite.
  • Sunday 31 December: 10:00 – 14:00 Swimming Pool and Gym and Health Suite.
  • Monday 1 January to Tuesday 2 January inclusive - Closed.

From Wednesday 3 January to Sunday 7 January as Wednesday to Sunday above.