Contact Us by Telephone

If you would like to contact us by phone, please see some useful numbers detailed below. If you are unsure of who you need to speak to, the customer services staff will be happy to help and will put you through to the correct service.

Orkney Islands Council – Customer Services.

Kirkwall Service Point: Telephone: 01856873535 extension 2904.

Stromness Service Point: 01856873535 extension 2901.

Contact Telephone Numbers

A full list of telephone numbers is available in PDF format from the 'Related Downloads' section of this page.

Customer Services Opening Hours

Customer Services opening hours are detailed below. This service is available throughout the day, including lunchtimes, to offer the maximum convenience for all our customers.

Customer Services (Kirkwall): Council Offices, School Place, Kirkwall, KW15 1NY.

Customer Services (Stromness): Warehouse Buildings, 2-12 Victoria Street, Stromness, KW16 3AA.

DayCustomer Services (Kirkwall)Customer Services (Stromness)
Monday 09:00 - 17:00. 09:15 - 19:00.
Tuesday 09:00 - 17:00. 09:15 - 17:00.
Wednesday 09:00 - 17:00. 09:15 - 17:00.
Thursday 09:00 - 17:00. 09:15 - 17:00.
Friday 09:00 - 17:00. 09:15 - 17:00.
Saturday Closed. 10:45 - 16:00.
Sunday Closed. Closed.

Related Downloads


School Place, Kirkwall, Orkney, KW15 1NY

Telephone: 01856 873535

Email: customerservice@orkney.gov.uk

Orkney Islands Council: BOREAS DOMUS MARE AMICUS